Privacy

Data Protection Policy

Last Updated: 1st November 2024
Prepared by: Dean Swensson
Company: Ecosupport Ltd
Website: www.ecosupport.co.uk
Contact: info@ecosupport.co.uk | 01329 832841

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Our Commitment

At Ecosupport Ltd, we are committed to protecting personal information and complying with all relevant data protection legislation, including:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018 (DPA18)

  • Privacy and Electronic Communications Regulations (PECR)

  • EU GDPR (for services provided in the European Economic Area)

We manage personal data fairly, transparently, and responsibly across all areas of our business.

Data Protection Principles

We ensure all personal data is:

  1. Processed fairly and lawfully

  2. Used only for specified, limited purposes

  3. Adequate, relevant, and not excessive

  4. Accurate and up to date

  5. Retained only as long as necessary

  6. Processed in line with individuals’ rights

  7. Kept secure

  8. Not transferred outside approved countries without safeguards.

Information Management

  • The Managing Director acts as the Data Protection Director and oversees compliance.

  • Personal data may be stored in electronic or paper formats, including databases, emails, video, photos, and personnel files.

  • Regular staff training is carried out to maintain compliance.

  • Strong password and firewall protections are in place, with secure data backups maintained.

  • Confidential and sensitive data is safeguarded at all times.

Data Access Rights

Individuals have the right to request details of the information we hold about them (Subject Access Request). All such requests are handled promptly in line with GDPR requirements.

Data Storage

  • Master copies of important data are kept on secure network servers.

  • Data should not be stored on personal devices or portable media.

  • Confidential information may not be removed from the premises without prior approval.

Breach Management

Any suspected or actual breach of our data protection policy must be reported immediately. While honest mistakes will be treated sympathetically, deliberate breaches may result in disciplinary action.

Contact Us

Ecosupport Ltd
K4 Keppel, Daedalus Park
Lee on the Solent, PO13 9FX
Registered in England & Wales (No. 06240750)
VAT: 228431418

📞 01329 832841
📧 info@ecosupport.co.uk